Returns & Exchanges
At Front Runner, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log into your Front Runner account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location; we will track the journey back to our warehouse for you.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.